PRIVACY POLICY
Monite Studio (ABN 71652883585) (“we”, “our”, “us”) is committed to protecting the privacy and security of our customers and visitors to our online store at www.monitestudio.com. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase at www.monitestudio.com, or when you interact with us through digital communication channels or social media platforms.
PERSONAL INFORMATION WE COLLECT
When you visit www.monitestudio.com, we automatically collect certain information about the device you are using to browse or shop, including information about your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the individual pages you view, the websites or search terms that referred you to our site, and your interactions with the site.
HOW WE COLLECT THIS INFORMATION
We collect this data through cookies and similar tracking technologies—small text files downloaded to your device when you visit our website or use our app. These cookies help us provide essential website functions and gather analytics data to improve performance.
For more information about cookies used on our platform, please refer to WooCommerce’s cookie policy.
CUSTOMER ACCOUNTS
When you create a customer account on www.monitestudio.com, we collect personal information to streamline your checkout experience and improve customer service. This includes but is not limited to:
- Your full name
- Billing and shipping addresses
- Order details
- Email address
- Phone number
We share this information with WooCommerce, our eCommerce platform, so they can provide web services to us.
TRANSACTIONAL & NOTIFICATION EMAILS
We may send you emails about your orders and account, including but not limited to:
- Account creation and updates
- Password changes
- Order confirmation, shipment, or delays
- Account closure or unsubscribe confirmations
WEBSITE VISITORS & ORDER FULFILLMENT
To fulfill and ship your orders, we collect:
- Billing and shipping addresses
- Order details
- Email addresses
- Full name
- Phone numbers
We share this information with WooCommerce and shipping partners. During checkout, your address may be auto-completed via the Google Places API to improve your experience.
DATA SECURITY & STORAGE
We take reasonable technical and organisational measures to protect your personal data from unauthorized access, disclosure, or misuse. We retain your personal information only as long as necessary for business or legal purposes.
INTERNATIONAL TRANSFERS
If you reside outside Australia, your information may be transferred and stored in Australia or other countries where our service providers operate. We ensure these transfers comply with applicable privacy laws.
YOUR RIGHTS
You may:
- Access or correct your personal information
- Request deletion of your data (subject to legal requirements)
Please contact us at info@monitestudio.com to exercise your rights or with any privacy questions.
CHANGES TO THIS POLICY
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you by posting the updated version on our website or by email.
CONTACT US
For any questions or concerns about this Privacy Policy, please contact us at: info@monitestudio.com